FAQ

Yes, most of the apps we make support both iOS and Android mobile platforms. It’s common for people to want their applications to work across web and mobile devices, so we use development frameworks such as React and React native that enable us to quickly support both platforms.

We don’t just blindly begin building your requirements; we start by having a meeting to understanding the commercial factors that are driving the need for your project. We want to get to a position very quickly where we know enough to challenge you on the assumptions you’ve made about the features you require. Once we understand your business, we go to lots of effort at the start of a project to work with you, and scope out your requirements in detail. You don’t just want us to tell you that we understand your project, we need to prove it to you. This is why we will often create a 10+ page requirements specification, with wireframes where appropriate, before we design a single pixel, or write a line of code.

You will be assigned a dedicated project manager, who will be your primary point of contact throughout the development process. All of your requests and questions are managed through our support portal, to ensure we give you a swift response, and your work is prioritised appropriately. We also offer a range of support and maintenance options to ensure we are responsive to your requests after the launch date.

Yes, you will be assigned appropriate copyright or licence rights for the bespoke code that we write for your project. We are transparent with intellectual property rights, and you will have the opportunity to review our code ownership terms before the project begins.

Many factors contribute to launching a successful project, and some requirements may result in the project taking longer to develop than others. that condition we discuss with clint with all the factors and make changes in timeline, effort cost etc.

n some cases yes, in others, no. Can nine women deliver a baby in one month? This analogy can be applied to tech projects too.

Sometimes, by dedicating more developer resource to a project, it can be completed much faster. But in other situations, we may be restricted by the project, technology or security requirements.

If you have a date requirement, contact us as soon as possible so we can do our very best to meet it.

Yes, we offer the option to engage us on an ad-hoc basis for support, or have monthly retainer options should you require a more consistent and reliable level of service.

ad-hoc support can work for projects that need minimal support as to avoid the need for fixed ongoing monthly costs. However, this can be at the expense of responsivity as requests are scheduled based on when our resource is available.

Most of our clients choose to have at least a small monthly support retainer to get the best responsivity, as dedicated time is scheduled months in advance. If you have a highly technical project with us, then we would recommend opting for a monthly support retainer to cover small ad-hoc changes, improvements, updates and support.

Yes, in fact, we highly recommend that you begin by launching the simplest possible version of your vision first and continue to adapt it over time. This staged approach is called launching a "minimum viable product" (MVP).

The idea behind launching an MVP is that you’ve inevitably made assumptions, and you can’t test these assumptions until you release something to the world. By releasing a lean first version, you can test your assumptions and use this information to decide on the priorities of future requirements. It reduces engineering waste.

We have some options around making future changes to your app or website.

You can either commission us to update your app or website on a project-by-project basis, whereby we specify, quote, schedule and finally deliver a fixed set of requirements as-and-when you need them. Or, we can take an AGILE approach whereby we schedule in a certain amount of developer time each month to constantly improve things for you. Both approaches have merit, and it’s likely that you will know instinctively reading this as to which is right for you.

Yes, we will need your support with testing the project, please.

We have processes for testing and quality assurance, but the way that we think and use your app, is different to how you will. You defined the project, and you know what you want better than anyone, so you’ll probably use and interact with what we’ve built in ways that we couldn’t have predicted.

Even if everything works 100% perfectly when we hand it over to you, you will need to check that everything works as expected to sign-off on the work with confidence that we've delivered the project to meet your specification.

Testing and achieving sign-off will require some time investment at the end of a project, and potentially at intervals across the life of the project too – So make sure that you set aside some time in your diary for when it’s needed.

Please, let us hear it! mail us at: info@twtindia.in or visit the contact us page & fill the contact form.

The development of a new website for your business will cost as per your requirements of the design and features. The website can be developed in a range from simple, standard, and customize. The costs will depend upon that and can be decided after a proper understanding of your business requirements.

Absolutely! Your current website design can be changed and made up-to-date as per your requirements. Our UX design team will review your current website layout and provide suggestions for improvements required.

It’s is possible to build a fully customized website as per your requirements. All the features, functionalities, and design can be developed as per the suggestions made by you.

Yes, it’s possible to make changes in the design or features even after the website is developed. Though the change in design or features will add to the total costs.

No worries, any problem occurring after the website is built and gone live will be taken care of by our efficient development team. We provide free 1 month support after the development of your website.

We have experts on Magento eCommerce, woocommerce and Shopify to build eCommerce websites.

A website template is a pre-designed layout for a website. A website template gives designers a relatively simple way to plug content into a website without having to build the website from the ground up. Templates lower the overall website development cost as you don’t need to create the designs from scratch but you won’t have unique design and there will be limited functionality. While custom websites are built from scratch based on unique business needs without the use of any premade templates. Custom websites cost more than template websites but your design will be unique with more custom features around your business needs

Yes, we are a result driven agency and we offer 100% customer satisfaction guarantee for our web design, development and digital marketing services. We strive to develop the best possible websites and give unmatched support services.

Prices depend on many variants, but you can be sure you are getting a great value for your design project. Design jobs are charged by the hour. Typical graphic design projects are $75/hr. or a flat $100 for a small to med setup job. We also bill in 15min increments for web work. If you have small changes to a pre-existing file that takes 5 min for a quick update, we will charge the min amount of $25. Web site work starts at $30 per hour. You won’t find that with some of our competitors. We encourage prospective clients to compare The Brand Affect with agencies producing the same level of work.

During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs.

No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high resolution images purchased are 100% yours one the project is fully complete and paid for.

NO, we create and draw artwork from inspiration given in our meeting and style review.

A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, dropbox, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

YES, you get EPS (vector), jpeg, png, and a word file that works like clipart. Our logo design can be used to complete stationery and brand marketing – including business cards, letterhead, envelopes, brochure design, websites, graphics for websites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may require.

Once deposit is received, normal turnaround for logo design is 14 days. We present the logos to the client at the black and white stage, then again at color stage, and wait for final approval before we save out all the files for you. The client logo files are their artwork and we are up front about this part of the process. We do save your work in case you lose the files or need them sent again.

As a non-agency, we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request the artwork in various formats if payment was made for design services.

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Call us to find out.

At TWT, we create meaningful and engaging videos for our clients. The entire video content is created and customized to cater to our clients’ needs. Whether you need a corporate video to improve your brand visibility or a product demo to market your services, our team excels in producing premium quality videos.

We help you create any type of video from scratch. From brainstorming different ideas to the final delivery, our process involves a series of meticulous animation and production stages.

Here is a quick summary of our process:

1. Understanding your business and marketing objectives

2. Story and script development

3. Storyboard

4. Voiceover

5. Illustration

6. Animation

7. Delivery

If you want more information about our process, we’ve explained it in detail on our video production process page. If that’s not enough, we’ll be happy to explain it over a call

A typical 60-second explainer video takes 4-6 weeks to complete. If your project requires more complex animation, a larger collaborative team will be needed and will take at least 6-10 weeks to deliver. However, we also work on urgent projects when the need arises.

TWT works with the best animators, storytellers and voice over artists. Due to the fact that every organization’s needs are different, there’s no fixed costs for every video. Our basic animated videos average anywhere between $5k and $10k, and our budget friendly option starts from $2k. Video production costs depend on the type of video you need, style of animation, and number of people needed to achieve the best results for your project.
We’ve prepared a pricing guide to give you more detail on how much an explainer video costs and what to expect. You can contact our team to get an accurate pricing for your project. We also provide a Startup Package which is especially designed to help small businesses and startups produce their own animated explainer videos. Ask for a quick price quote at info@twtindia.in.

You’ll get unlimited revisions for script development. We want to make sure your story is well crafted and is the best it can be before moving forward. All other stages; storyboard, voiceover, illustration, and animation come with as many revisions as necessary (within reasonable limits) to make sure the final product is good.

Creating an effective explainer video is a time consuming task that involves a strong pool of artists and creatives. A dedicated team of writers, professional artists and animators work on every project. The team includes:

1. Story Lead

2. Storyboard Artist

3. Professional Voiceover

4. Illustrator

5. Animator

6. Sound Designer

We also work with professional models if you require a live action video.

A typical explainer video should be at least 60 seconds, and 90 to 120 seconds for more complex subjects. Because each client and topic is different, the actual length will depend on several variables.

Once the video is complete you own full copyrights to the video and you can use it as needed.

You can reach us using our contact form or mail us at info@twtindia.in and we’ll provide a free consultation and gather details on your project. We’ll provide a quick quote for your consideration, and once we agree on pricing and delivery terms, we’ll draft an agreement to proceed.

TWT is proud to create engaging content for every step of a buyer’s journey. From animated videos to explainer and educational videos, we offer premium content to help you achieve your business objectives. We offer the following types of videos. You can also get in touch with us so we can help you find out the right style of video for your business needs.

1. Explainer Videos

2. Product Demos

3. Corporate Videos

4. Training Videos and Tutorials

5. Animated Stories

6. Sales Videos

7. Startup Videos

… and the list is endless

Character Animation:
A landing page with only static graphics and text looks boring and often fails to create any engagement. Animated videos, particularly character animations, are sure to give you more landing page conversions.

Motion Graphics:
Motion graphics animation is great for providing information in graphs, figures and stats. This is a great form of explainer video to simplify complex data so viewers can grasp and retain information.

Whiteboard Animation:
Whiteboard Animation is an intuitive method to explain complex ideas. This type of video works well for businesses, but the concept is more popular with non-profit organizations.

Live-Action & Mixed:
If you think animation alone will not do the job for your video marketing campaign, we also create live-action and mixed videos. These videos contain motion graphics and live video elements to produce a professional-looking video. However, the budget for creating live videos is significantly higher as it involves a production crew and paid actors.

Got something unique you need to be created? throw us in with the sharks and we’ll make you a tuna sandwich.

We do not use stock art or royalty free pre-made characters. All characters are customized as per the needs and requirements of our clients. We provide some of the most affordable rates on the market for the quality we provide.

1. Improve your brand visibility

2. Deliver complex messages in a fun and engaging way

3. Promote your lesser-known products

4. Create engagement

5. Gain more subscribers to build your mailing lists